The Performance

— Process Streamlining for Efficiency & Success

The Contracts Department The Performance Igniter

The Performance Igniter

— Process Streamlining for Efficiency & Success

We know that over-complication of contract processes, non-compliance and lacking communication can cost you business growth.

In the Contract Performance Igniter, we take an insider perspective and provide customized strategies to help formalize your contracts function and increase contract sales.

Streamline your processes and attentively remedy anything holding you back from building to your intended magnitude:

  • Review of all aspects of contractual operations (including financial performance & compliance).

  • Assessment of current contract process efficiencies / non-efficiencies.

  • Process development (pre- and post-award).

  • Communication and teamwork strategies to amplify process efficiencies.

  • Contractual document development to protect your company’s interests while memorializing negotiations.

  • Identification of physical and financial resource needs.

  • Department & sales team training and development for increased performance.

  • Education on best contract processes.

  • Ongoing support for contract wins.

  • Begin discussions on future licensing of contract management software (as needed).

  • Assess upper-management support for Contracts Department development.


Patty was my professional mentor for more than two years where she showed me the ropes of navigating government and commercial procurement. I sat in on numerous negotiations where she taught me by example the importance of being prepared for negotiations, listening to the other party to determine what is truly important to them, and always having the ultimate goal of win/win for all parties. Without her guidance I wouldn't be where am I today - working on a contracts portfolio of over five billion.

-Royal Rosario, Senior Contracts Administrator, Fortune 100 Telecommunications Company

We are personally grateful to Patty for her amazing hard work, creativity, and dedication while positioning Bridgecross for present and future growth. With over 20 years of knowledge and know-how in contracting and business development, she helped us obtain numerous business certifications and our recently-awarded GSA Schedule 70 where her extensive experience provided us a unique approach for our proposal and negotiations with the GSA. Patty is passionate in making sure we have what we need when we need it. She is hardworking by always being on top of situations and following up to make sure everything is in order. She is simply the best at what she does … providing AWESOME results!

- Margie Collins, Managing Principal and CEO, Bridgecross, LLC, an 8a, HUBZone, ED/WOSB, and SWaM company providing quality information technology and project management services to public and private sectors.

I worked with Patty on a very time sensitive, critical project.  We needed to interact with people, literally, from all walks of life.  She approached each one with equal dignity and respect.  That has always stayed with me. Her dedication and enthusiasm for the project were infectious. Not only did we get the job done, our results were head and shoulders above all other teams’!

-Kristina Marada, Claim Service Compliance Manager

I once heard Patty referred to as ’The Contracts Whisperer’ — and after working alongside her at a B2B manufacturing company for a few years, the moniker is very fitting. Her ability to take the complexity of contracts distill it down so that her clients can a) understand, and b) use those contracts as effectively as possible is something she’s unbelievably good at.  Another piece that separates Patty is her understanding of the whole picture when it comes to contracts — it’s not only the negotiation and the winning of that contract, but it’s the marketing of that contract (to the public as well as to your salespeople), the ongoing training and continuing education to make sure teams have all the details of the contract and how it can be used, and making sure the team is updated when there’s a change to the contract in any way.  She gets the contracts process from all angles, and she’s incredibly organized when it comes to all of it. Seriously — hire Patty. She’ll take some work off your plate, and she’ll set your business up for contracts success!

-Mel Ripp, Owner & Creative Gal, Peapod Marketing & PR Consulting